At TXS Auto, we prioritize your privacy and comply with Kenya’s Data Protection Act, 2019. This policy explains how we handle your information:
Data We Collect: When you shop on txsauto.com, we collect your name, phone number (e.g., for M-Pesa Express, STK Push), email, delivery address, and payment details (e.g., financing data). We may also collect browsing data (e.g., cookies) to improve your experience.
How We Use It: Your data is used to process orders, deliver products (1–3 days from our warehouse), manage payments (via Paybill, M-Pesa), and provide support (support@txsauto.com, WhatsApp 0727351357). We may send promotional offers (e.g., “SAVE300” for 300 KES off) with your consent.
Data Sharing: We share data only with trusted partners (e.g., logistics for delivery, Safaricom for M-Pesa payments) who comply with the DPA. We do not sell your information.
Data Security: We use encryption (e.g., HTTPS for txsauto.com, Daraja API for STK Push) to protect your data. Access is restricted to authorized personnel.
Your Rights: You can access, correct, or delete your data by contacting support@txsauto.com or WhatsApp 0727351357. Opt out of marketing via email or the M-Pesa app. Complaints can be escalated to the Office of the Data Protection Commissioner (www.odpc.go.ke).
Cookies: We may use cookies for site functionality and analytics. Manage preferences on txsauto.com
Retention: Data is kept for 3 years post-transaction or as required by law, then securely deleted.